Glowhome Cleaning Corp website is owned by Glowhome Cleaning Corp, which is a data controller of your personal data. We have adopted this Privacy Policy to determine how we process information collected by Glowhome Cleaning Corp and the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the Glowhome Cleaning Corp website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Personal Information We Collect

When you visit Glowhome Cleaning Corp, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.” We also collect personal data you provide to us (including but not limited to Name, Surname, Address, Phone Number, etc.) during contact or registration.

2. Why Do We Process Your Data?

Our top priority is customer data security. We process only minimal user data, only as much as is absolutely necessary to maintain the website and provide our cleaning services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage.

3. SMS and Text Messaging Consent (TCPA Compliance)

By providing your phone number and submitting any form on our website, you expressly consent to receive text messages (SMS) from Glowhome Cleaning Corp for service updates, scheduling, and promotional purposes.

• Consent: Consent is not a condition of purchase.

• Opt-Out: You can unsubscribe at any time by replying STOP to any of our messages.

• Privacy: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Message and data rates may apply.

4. Your Rights

If you are a resident of Massachusetts, you have rights related to your personal data under state data protection laws, including the right to be informed, the right of access, and the right to rectification or erasure of your data. We operate in strict compliance with Massachusetts law to ensure your protection. If you would like to exercise these rights, please contact us through the information below.

5. Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, and disclosure of personal data in our control.

6. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or labor laws in Massachusetts), resolve disputes, and enforce our legal agreements and policies. Once your information is no longer required for these purposes, it will be securely deleted or anonymized.

8. Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to:

Glowhome Cleaning Corp Email: info@glowhomecleaning.com

Location: Peabody, MA and surrounding North Shore areas.

Privacy Policy